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| The BuyChoice Way |
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| Our Story |
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"How can I help you?" Don't you miss that question?
When Brian Muncaster started BuyChoice in 1994, he found shopping online to be an incredibly impersonal and imperfect process. Shopping on the Internet saved time and money, but something was missing. Searching each website page for a generic phone number to call was frustrating enough, but finding someone who could tell you something meaningful about the product you wanted to purchase? Impossible. The experience lacked the knowledgeable, personalized service he and others found at their neighborhood store.
Brian asked himself, "Why can't ecommerce companies provide great customer service?"
At BuyChoice, we combine the efficiency and ease of shopping online with the level of customer service you have come to expect from your local retailer. When you shop at BuyChoice, you will always find a name, phone number, email address and picture of the product representative intimately familiar with the item you're interested in. They will answer your questions and make certain the product you would like to order fits your needs.
BuyChoice is committed to offering you the best price on products of the highest quality when you shop on the Internet. Our Fair Price Guarantee assures you that you will enjoy low prices on every product you buy.
When you shop at BuyChoice and you experience a problem, we will do whatever it takes to make it right. Period. No sale is final until you are satisfied. Please visit our Help Desk to find the answers to most questions, or the right person to contact for any unanswered ones. When you do call, you can expect to hear that not-so-familiar question, "How Can I Help You?"
BuyChoice . . . A More Personal Approach to Online Shopping. |
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